Quality Guarantee & Returns

We guarantee the quality of our wheat straws.

If you have any worries related to your order, email us at deuce@strawphisticated.com

We'll do our best to make any worries disappear.

If for any reason you are unhappy with your order, you have 60 days to send it back. Please email us at deuce@strawphisticated.com before you send it back (we will reply to your email with a return address & instructions).
You will receive a refund of your purchase price (excluding shipping). Customer pays shipping costs.
3-Pack orders: only 1 box of straws may be opened in order to be eligible for a refund. The other 2 boxes in the order must be unopened.
6-Pack and 12-Pack orders are non-refundable. It is standard industry practice that large wholesale orders are non-refundable.
Refunds: a credit will automatically be applied to your credit card or original method of payment. This usually takes 3-7 business days to show in your account.